Proprietary:
Not for disclosure outside of Web.com except under written agreement
This document is subject to change without notice. Though
every effort was made to ensure the accuracy of this publication, Web.com,
Inc. cannot ensure the accuracy of material printed after the date of
publication. Reproduction of this document by any entity outside of Web.com
is strictly forbidden. All trademarks and service marks contained in this
document are the property of their respective owners.
Copyright 2001 by Web.com. All rights reserved.
1.1 Web.com Overview
1.2 ezSiteStarter Overview
1.3 Web.com's Technical Support
2.0
Getting Started With Your Web.com Service
2.1 Account
Information, Setup and Configuration
2.1.1
Building Your Site
2.1.1 Account Information
2.1.2
E-mail Setup and Configuration
2.2
Processing
Your Domain Name
2.2.1
Submitting
a New Domain Name
2.2.2
Transferring
a Network Solutions Domain Name
2.2.3
Transferring
a WorldNIC Domain Name
2.2.4
Transferring
a Non-Network Solutions Domain Name
2.2.5
Transferring
an International Domain Name
3.0 ezSiteStarter Product Detail
4.0
What To Expect From Web.com
4.1 Web.com's ezSiteStarter
Expectations and Limitations
4.2 Guidelines for Using Web.com's
Technical Support
4.3 Web.com's Data Center Features
4.4 Billing Information
4.5 Legal Terms and Conditions
5.0
Customer Contact Information
APPENDIX: Definition of Terms
Interland
is committed to simplifying the Web for businesses by providing a broad range
of Web-based solutions that can be tailored to fit your specific needs today
and in the future. Enabling you to design, host, and grow your e-business
through a single source eliminates many of the common pitfalls associated with
using multiple outside vendors. Our Web hosting services include the computer
hardware, software, network technology, and systems management necessary to
maintain our customers’ Web sites. We support the Microsoft"" 2000 and Red Hat
Linux operating systems, providing you with diversity and flexible options.
Interland’s award-winning customer support resources are available to you 24
hours a day, 365 days a year.
The ezSiteStarter allow your small- to medium-sized business get started on the Web quickly, easily, and affordably with a professional Web site built to your specifications. You will provide the content digitally via an online form and select the template design, and Interland’s Design Consultants will compose a Web site as distinctive as your business. You will also receive a personal one-on-one initial consultation and you may update your site’s content once a calendar month during a 30-minute consultation included in the package.
Web.com's Technical Support representatives are always
willing to diagnose issues related to server connectivity, user ID, and
passwords, but we cannot diagnose or correct issues with unsupported
third-party software or scripts.
Please refer to Section 4.2 of this document for Web.com's
support parameters.
With Web.com's ezSiteStarter,
Interland builds you a professional, unique Web site, allowing you concentrate
on what you do best. Once you have received your welcome e-mail, you must
access the link to the ezSiteStarter template at http://ezss.interland.com/ezss_welcome.asp
and complete the steps, including clicking “submit”, before Web.com will
begin building your Web site. Your site will be live within three business days
of content submission. At that time, one of our Design Consultants will contact
you to schedule your one-on-one consultation. During this one-hour consultation
you will review your site and make any necessary updates or changes. Then, once
your site is up and running, you will be able to update your site once a
calendar month during a 30-minute consultation with our Design Team.
In order to access your specific account information, you
will need to log on to Web.com Online Support at http://support.web.com/. To log
on to the system, you will need to have your domain name and secret word handy.
Once you have logged on, you will be presented with our
Terms of Service, which we recommend you read and print for your records, then
select "View Customer Information". The information provided will
resemble the information listed below:
'
DOMAIN:
yourdomain.com
'
USER
NAME/ID: usr094175
'
PASSWORD:
OD19170
'
IP
ADDRESS: 207.43.118.175
'
URL: http://www.yourdomain.com
'
MAIL
SERVER: use webmail.registeredsite.com (you must type this information
exactly as it is written. Do not use webmail.yourdomain.com).
Note:
Prior to domain registration or transfer, you will need to use the IP address
listed above (instead of your domain name) to administer your e-mail, upload
your Web page to your site, and access your administration page.
If you
are submitting a new domain, the administrative contact that has been supplied
will be sent a confirmation e-mail from Network Solutions within 24 hours. The
subject line of this e-mail will have the NIC tracking number in it (i.e.
[NIC-991227.12742]). If the message states that your domain registration
process is complete, then keep this e-mail for your records, as it will serve
as your registration receipt. If the message states that an error occurred,
please forward the e-mail to domreg@corp.web.com, where the error message will
be examined and then resubmitted within 24 - 36 hours of receipt. If you would
like to contact Network Solutions directly, you may reach them at 703-742-4777.
If you
are transferring a domain name that has been registered with Network Solutions,
the currently listed administrative and technical contacts should receive an
e-mail from Network Solutions within 24 hours of submission. This e-mail will
request the authorization of the change/modification that is being requested.
To approve the transfer/modification, only one of the contacts needs to reply
with a YES (in caps, on line 0-A). This response must be returned to the
address from which it came (hostmaster@networksolutions.com).
Once the reply has been sent, Network Solutions will send an
e-mail to both the administrative and technical contacts within 24 hours,
confirming the changes that are to be made. It will take anywhere from 24 - 48
hours for propagation throughout the Internet to take place. If you do not
notice these changes within the specified time frame, or if a confirmation
e-mail is not received, please send an escalation e-mail notification to
domreg@corp.web.com. We will address the issue within 24 - 36 hours of
receipt. If you would like to contact Network Solutions directly, you may reach
them at 703-742-4777.
In
order for Web.com to process your request to transfer a WorldNIC domain name,
you will need to provide your WorldNIC account number and password. This can be
e-mailed to either your account representative or to Web.com at
domreg@corp.web.com, with "WorldNIC Transfer" in the subject line of
the e-mail. Without this information, we will not be able to process your
request.
If you
are requesting the transfer of a non-NSI or non-WorldNIC domain name, you will
receive an e-mail from Web.com telling you that you need to notify your
domain registrar. You will be provided with all of the information necessary to
transfer your domain to Web.com. After you have made the changes to your
registration records, allow three to five days for these changes to take effect
throughout the Internet.
Due to
the multitude of international domain registries, Web.com does not facilitate
the modification of country code top-level domains (ccTLD), such as
yourdomain.ca, yourdomain.co.uk, etc. We recommend that you contact your
specific ccTLD registry for information on handling this request.
Note: While your domain name is
being processed by the National Internet Council, you may start sending your
Web documents via FTP or FrontPage to the IP address referred to in section
2.1.1, Account Information.
ezSiteStarter
The ezSiteStarter offers the
following:
'
TrueBasic
hosting plan:
o
150 MB
of storage
o
5 GB
transfer
o
E-mail:
'
30
POP3 e-mail addresses
'
150 MB
of e-mail storage
'
Unlimited
e-mail forwarding and autoresponders
'
Additional
storage can be purchased in increments of 5 MB of additional storage for $5 per
month
'
Additional
POP3 accounts can be purchased in increments of 5 accounts for $5 per month
'
One
1-hour personal design consultation to review your site
'
30-minute
update consultation once per calendar month
'
7
standard page types: Home page, Contact page, Services page, About Us, Bio
page, Links, and FAQs. The pages can be
renamed when you submit your content.
For example, the service module can be renamed and used as a “News
Articles” or “Press Releases” page.
o
13
page limit, 2 pages per page type and one home page
'
30+
design templates from which to chose
'
Windows
hosting plans only
In
order that you may be better able to plan the implementation of your
ezSiteStarter, listed below are examples of time frames and limitations you may
expect.
|
Request
Type |
Actual
Time Stipulation/Limitation |
|
Zone file changes (DNS) |
|
|
Domain name registration and incoming transfers |
|
|
Plan changes – upgrades from TrueBasic |
' Windows hosting plans only ' If you want to upgrade to a higher shared plan or dedicated server, Client Solutions will need to transfer the site. A Web Extra estimate will be created depending on the size and complexity of the customer’s Web site. We can do this using the existing artwork created. ' Order processed by Sales within 24 hours. ' Allow 24 hours for DNS update before new hosting account can be accessed via IP address. ' Customers will be required to back up all HTML code and images from their shared environment and re-upload content to the new location once the hosting account is upgraded. |
|
ezSiteStarter cancellations |
' If you wish to cancel the ezSiteStarter but remain hosted at Web.com, Client Solutions will terminate all consultations and a regular hosting plan must be purchased. ' You will be required to pay the remaining months of the existing contract. |
|
Building the Web site |
' Web.com will begin building your site once your content is submitted. ' Once your content is submitted and the one-hour consultation is completed, all updates or changes must be made during the monthly 30-minute consultations. Any further updates must be purchased through a design consultation. |
|
One-hour consultation |
' Once you have submitted your content, Web.com will be contacting you within three business days to set up a one-hour consultation. ' This consultation may include the following: o Reviewing the site o Making any necessary changes or
adjustments o Web site design suggestions |
|
Monthly consultations |
' The monthly 30-minute consultations must take place once a calendar month. Consultations must be scheduled prior to the last day of the month starting the month following the original one-hour consultation and build-out, described above. ' It is the customer’s responsibility to schedule the monthly consultation. ' There are no refunds for unused monthly consultations. If the customer does not schedule one in any given calendar month, it is lost. ' To set up your monthly consultation: ' E-mail: ezsitestarter@corp.web.com ' Subject Line: (Your IP or domain name) - Monthly Consultation ' Body: Include all of the changes or updates you would like to include in the 30-minute consultation. ' Once your e-mail is received, a design consultant will contact you within three business days to set up the consultation. ' There is only one consultation per month; a consultation cannot extend beyond 30 minutes. If all changes and updates are made and the consultation ends prior to the 30 minutes allowed, there are no additional consultations for the remaining time left for the month. ' If your changes or updates cannot be completed within the allotted 30 minutes, a Design Consultation must be purchased |
|
Account cancellations |
'
Accounts with open billing items may require extra
time. ' Pre-Published
Site If the customer cancels prior to the build-out consultation, a full refund will be provided '
Published Site If the customer cancels after
the build-out consultation, no refund will be provided. |
Web.com unleashes the power of the Internet to businesses
around the world by providing superior customer support, leading-edge
technologies, and value-added tools and services needed to create, host, and
support high-quality Web sites. Web.com supports a large variety of Internet
tools and technology, some of which can be quite complex. A number of features
are designed for advanced users and require a fair amount of technical
knowledge. Excellent Web sites can be built using simpler tools that Web.com
provides and we encourage users to choose tools and methods that match their
skill levels. Web.com is primarily an Internet hosting company, dedicated to
providing excellent value to our customers. Therefore, we are not able to
provide application support, nor can we help users with techniques that may be
beyond their skill levels. Through the Web Extras program, Web.com offers
consultations for those customers who may need expert assistance. To find out
more about these services, please call our Sales department at 1-800-214-1460.
For a detailed description of our standard support
procedures and parameters, see the Shared Hosting Support Parameters document
located at http://support.web.com in
the Policies and Procedures section. To assist our customers with their
technical needs, Web.com offers all hosting customers an extensive online
support system complete with online tutorials, knowledge base articles, and
frequently asked questions (FAQs). Web.com also has an online support ticket
system as well as customer service and support available via telephone 24 hours
a day, 7 days a week.
For quick and efficient resolution to your issue, follow
these steps:
Refer to Web.com Online Support site at http://support.web.com. The FAQs,
tutorials, and knowledge base will provide fast, effective answers to most of
your questions. You may also log on to the Customer Resource Center (using your
domain name and secret word) to open a support ticket from this site if you
can't find the solution to your inquiry. You should expect to receive a
response to your inquiry within 24 hours.
Although we recommend use of the online support ticket
system for most inquiries, Web.com offers hosting customers technical phone
support 24 hours a day, 7 days a week. Please contact our customer support
specialists at 1-800-589-5060 for assistance.
Server Connectivity
Interland will be able to perform the following tests to ensure that your
server is functioning properly:
'
Industry
standard PING test to the IP address of the site
'
Industry
standard trace route to the IP address of the site
'
Log on
to the server to verify that proper software and system resources are available
by insuring that the resource allocation services monitor is performing up to
industry-accepted standards
'
Log on
to the server to verify the integrity of the virtual Webs by insuring that the
virtual Web site is running and mapped in IIS in accordance with industry
standards
Web.com cannot be held responsible for issues that cannot
be recreated by our technical support specialists; this includes non-Web.com
router issues, non-Web.com DNS server issues and ISP connectivity.
FTP
Interland will be able to perform the following tests to ensure your site's FTP
services are functioning properly:
'
Connect
to the FTP site with a browser using the customer's IP address, administrative
user name, and password
'
Connect
to the FTP site with a browser to ensure a site's files can be transferred,
modified, and deleted by the administrative user
'
Log on
to the server to verify the integrity of the virtual FTP by insuring that the
virtual FTP site is running and mapped in IIS in accordance with industry standards
Anonymous
FTP is not supported. Web.com cannot provide support for issues resulting
from the use of third-party FTP software such as the FTP modules in page
creation software such as Dreamweaver, GoLive, FrontPage, or FTP packages such
as WS_FTP, Fetch, CuteFTP, and Coffee Cup. Web.com cannot be held responsible
for issues that cannot be recreated by our technical support specialists; this
includes non-Web.com router issues, non-Web.com DNS server issues and ISP
connectivity. Web.com's online support site can provide the customer with
additional information on third-party FTP clients. Customers may find
additional information at the FTP client manufacturer's Web site. Web.com's
Technical Support department is not in a position to offer "how to"
help in using any third-party FTP software.
Domain Name Issues
Interland will be able to perform the following tests and services for domain
support:
'
Query
Interland's own domain name servers to verify correct entries for your domain
records
'
Use the
Network Solutions WHOIS query to verify that the customer's domain name servers
are pointed to Web.com's DNS servers
'
Verify
that a domain transfer request has been sent to NSI
Changes to domain contact information with Network Solutions
are only done on a fee basis. Web.com cannot be held responsible for issues
pertaining to Internet propagation.
InterMail
Interland will be able to perform the following tests to ensure your site's
InterMail services are functioning properly:
'
Connect
via a browser to the mail interface available at
http://webmail.registeredsite.com/
'
Use a
browser to send and receive e-mail from the Web interface available at
http://webmail.registeredsite.com/
'
Use a
browser to verify that the administrative account can create, delete and modify
mail accounts using the Web interface available at
http://webmail.registeredsite.com/
Web.com will be unable to resolve issues that cannot be
recreated by our technical support specialists. Web.com will be unable to
resolve issues relating to domain name propagation. Web.com will be unable to
resolve issues resulting from the use of third-party software such as Outlook,
Outlook Express, Netscape Mail, and Eudora. Web.com will be unable to resolve
non-Web.com issues such as non-Web.com router issues, ISP connectivity, and
SMTP mail relay blocking by ISPs. Web.com will be unable to configure
third-party mail clients. Web.com provides basic configuration information
for third-party mail clients at http://support.web.com.
Site and Data Restorations
It is the customer's responsibility, and in their best interest, to keep a
backup copy of their Web site and to regularly back up their site according to
their own schedule. Web.com cannot restore individual customer server
information. To view how to back up your information by using FTP to download
your site to a local computer, visit http://support.web.com/PublicResourceCenter/ReferenceCenter/FAQs/faq.asp?faqid=41.
Administration Page
Interland provides customers with their own administration page. The
administration page is designed so that customers will be able to
self-administer their sites. Web.com will be able to perform the following
tests to determine that the administration page is functioning properly:
'
Connect
to administration page via a browser
'
Verify
the administrative user can create, delete, and modify sub-users
'
Verify
the administrative user can create, modify, and display DSN and DSN-less
connection strings
'
Verify
the administrative user can run all account reports
'
Verify
the administrative user can set server-side application settings
'
Verify
the administrative user can enable server-side directory listings
'
Verify
the administrative user can remove and reinstall FrontPage extensions
'
Verify
the administrative user can install ASP and FormMail samples
Interland
recommends that customers visit http://support.web.com
for an online tutorial that will instruct on how to get the most out of the
administration page features Web.com offers. Web.com will be able to verify
the functionality of the administration page. It will be the customer's
responsibility to administer their site. The customer will be responsible for
creating any additional users and assigning permissions to their site. If at
any time you are unable to set permissions and need the site permissions
returned to their default setting, Web.com will be happy to assist you.
Please be aware that if the customer requests Web.com to resolve an issue,
the solution may require that the site permissions be reset to their default
setting. If this happens, it will be necessary for the customer to reset any
non-standard permissions.
WebTrends
Interland will perform the following tests to verify that WebTrends functions
are working properly:
'
Submit
a report request to the WebTrends server to verify that the server is
processing the request
'
Log on
to the customer's server and verify that log files are present in the correct
site directory
'
Log on
to the customer's server to verify that log file from the last 30 days are
present
Interland
cannot guarantee the accuracy of WebTrends results and Web.com does not
recommend billing or similar functions based on WebTrends data. While generally
accurate, WebTrends is only designed to give an indication of site activity.
Interland's WebTrends server is configured to report only on the previous 30
days of site traffic. Web.com servers will maintain log files for the
previous 60 days. Customers will be able to use a browser or FTP client to
download a site's old log files. Customers will be able to find additional
information at http://www.webtrends.com.
Interland will be unable to resolve issues concerning browser-dependent
formatting of WebTrends information. Please visit Web.com Online Support at http://support.web.com/PublicResourceCenter/ReferenceCenter/FAQs/faq.asp?faqid=3
and click Account Report for an online tutorial on WebTrends reporting.
ColdFusion
ColdFusion is only supported under special plans. Please consult http://support.web.com/ for
specifics.
Components and DLLs
Interland provides on all Windows 2000 servers a standard set of components and
dynamic link libraries (DLLs) for users. Customers wishing to utilize these
DLLs on NT 4.0 servers must supply all DLL licensing and registration to
Interland for installation. Special or unique DLLs cannot be installed on
shared servers, but Web.com offers dedicated server plans which allow for
custom DLLs and components. Web.com offers the following standard package of
DLLs for customer use:
AspTear
- Acts like a Web client and pulls data from Web pages; performs POST, GET and
SSL functions
ASPMail
- ASP Mailer
ASPPop3
- POP3 client for ASP
AspLib
- General function library for ASP
ASPDNS
- DNS Lookup and reverse lookup
AspImage
- Creates or modifies images "on the fly"
email.dll
- Mailer component
cdonts.dll
- Mailer component
cybercash.dll
- Payment processing
msxml.dll
- Microsoft XML component
pfppross.dll
- SSL functions
pricekey.dll
- Cart 32 for shopping carts
SAFileUp
- Used to upload files; current version in use by Web.com
SACheck
- Used to validate form input
w3JMail
- Mailer component; current version in use by Web.com
w3SiteTree
- Site tree component used to make navigation trees
Web.com will support the above DLLs by doing the
following:
'
Verify
that the DLL is installed by checking the registry on the server
'
Verify
that the permissions for the DLL are correct for global uses
Due to the complexity of using
DLLs, Web.com can only offer product use help for all "how to"
questions via the FAQs, knowledge base, and select tutorials on our online
support site as well as the product vendor's FAQ or help section. The VeriSign
DLL is part of a standard build and only usable if you have the licensing for
the use of the DLL on the server.
Web.com's
multi-million dollar data centers have been equipped with the latest in server
technology, and are connected directly to all of the major backbone providers,
which cover 95% of all Internet traffic.
Furthermore, the Network Operations Center (NOC) has fully
automated life support systems that allow for real-time analysis, review, and
maintenance of Web.com's Web servers, plus the following features:
'
1750-kilowatt
diesel backup generator
'
Uninterrupted
power supply units
'
ISO
redundant battery backup
'
Over
2000 fiber optic backbone connections
'
Redundant
OC-48 connectors
'
Multiple
OC-12 connectors
'
Multiple
OC-3 connectors
Web.com's
Network Operations Center (NOC) will manage the data center and the Web
applications. This does not include any custom development or additional
software installed by the customer. Web.com will not be responsible for
client-side hardware or software problems (e.g. print run failures or
workstation configuration beyond what is necessary to connect to Web.com Web
hosting services).
If you
have any billing concerns or issues, the most efficient and effective way to
resolve them is to visit our Billing Center, which you can find in the Customer
Resource Center at http://support.web.com.
If you submit an online billing ticket, a member of our Billing Department will
respond to your inquiry within 48 hours.
If you prefer to speak with a billing specialist, please
call us at 1-888-438-1752, option 3, between 9 a.m. and 6 p.m. EST, Monday
through Friday. After-hours or weekend requests will be logged and handled the
next business day.
If you have received notification from Network Solutions, or
have any questions or concerns, please e-mail domainbilling@corp.web.com
Your account will be activated once payment through a credit card, check or wire transfer is received. Invoices are sent out on a quarterly or yearly basis to reflect payment.
Your
use of the Services ordered signifies your acceptance of Web.com's Terms of
Service, available at http://www.web.com/legal/serviceterms/.
It is the responsibility of the customer to ensure that the
contact information supplied to Web.com for all customers' system
administrators is correct, accurate, and kept up-to-date at all times. Contact
information includes name, phone number, e-mail address and mailing address.
This information will be used to notify the customer of any service-related
issue. Inaccurate contact information may result in delay or failure of
notification. Any issues arising from such delay or failure of notification
will be the responsibility of the customer. Changes to the customer's contact
and system administration information should be made through http://support.web.com.
Appendix:
Definition of Terms
Active Server Pages (ASP) allows developers to
deliver dynamic content that is viewable in virtually any browser. Developers
can use the scripting language of their choice to give their Web site ability
to create pages "on the fly", access databases, send e-mail and much
more. An ASP may contain a mix of HTML and ASP script. When an ASP is requested,
the server processes all of the ASP script and delivers a page in plain HTML to
the end-user. An ASP tutorial and recommended links can be found at http://support.web.com/PublicResourceCenter/ReferenceCenter/FAQs/faq.asp?faqid=34
An autoresponder sends a reply to incoming
e-mail automatically. You can use this feature to reply with a standardized
message, for example, when someone sends an e-mail to info@yourdomain.com. You
can also create an automated "extended absence" reply to be sent in
response to messages. Each hosting customer at Web.com has the ability to
configure vacation messages at their Web-based control panel. This feature can
be useful for business functions such as replying to user information requests
and can be used to let people know if you are out of town.
CGI (Common Gateway Interface) scripts are
programs used by the browser to run interactive site features; they are stored
in a separate directory on a Web server. CGI scripts run behind a wide variety
of common Web procedures, from simple e-mail forms to complex shopping cart
programs. When you set up your site on the Web.com server, you'll have access
to a personal cgi-bin directory where you can store scripts that you've written
or copied from the Web.
HTML (Hyper Text Markup Language) allows you to
create content on the Internet. The content can be in the form of text,
pictures or audio clips, which together will create a Web page. In order to
distribute your content on the Internet, you must upload (or place) files to
your account with FTP or an editor.
FrontPage is a graphical HTML editor that allows
a beginning Web designer to create impressive Web pages in minutes, without any
knowledge of HTML. For your convenience, we have provided several walk-throughs
for some of the more common functions in FrontPage. Many of the features of
FrontPage are covered in detail in the FrontPage help file. http://support.web.com/PublicResourceCenter/ReferenceCenter/FAQs/faq.asp?faqid=51
Aliases are alternative addresses that other
people may use to send messages to a particular mailbox. E-mail forwarding
allows you to have custom e-mail addresses forward mail to already existing
accounts.
As an alternative to e-mail forwarding, which
directs mail from an alias to an e-mail address, you can retrieve e-mail
directly from POP (Post Office Protocol) mailboxes on a mail server using any
standard e-mail client. Web.com offers POP e-mail accounts as a standard
feature on all of our hosting packages. All plans include a master POP account
that can receive all e-mail and control optional POP account settings. In
addition, each plan includes a specified number of configurable POP accounts
that can be assigned unique IDs and passwords for privacy.
FTP (File Transfer Protocol) is what allows you
to transfer files from your system (client) to your Web site at Web.com
(server) when you are not using an integrated HTML editor such as FrontPage.
By setting "public" read and write permissions, you can
restrict visitors' access to specific files and directories. This is an
effective way to distribute your products or your favorite programs online. For
your convenience, we have provided several basic walk-throughs for some of the
more common FTP programs. http://support.web.com/PublicResourceCenter/ReferenceCenter/FAQs/faq.asp?faqid=41 .
Some of these programs are available on our software download
page.
A SQL Server is a high-performance database server (available to
customers on the TrueAdvanced plan or greater) that is designed for high
traffic and large databases. You can access and set up your SQL database at http://support.web.com/PublicResourceCenter/ReferenceCenter/FAQs/faq.asp?faqid=5
If you need to use databases, Active Server
Pages, or Microsoft Office 2000 collaboration features now or in the
foreseeable future, then you will want to be on a Windows 2000 server.
Otherwise, a Linux/UNIX server would be your best choice. Please note that the
operating system of your Web server is not related to the operating system of
your personal computer, and that you can choose from both platforms, regardless
of what operating system your computer is running.